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Client Feedback Survey

Please complete the survey so that we can continue to provide you with new and improved digital marketing services.

Step 1 of 12

8%

Your Name*
First Last
Your Email
Your Company Name*
What Funeral Results services do you or have you used?*
- Funeral Home Website
- Cremation Arrangement Website
- Google Ads Management
- SEO / Reputation Management (Online Reviews)

Regarding your Funeral Home website, how satisfied are you with the website itself?*
Very unsatisfied Somewhat unsatisfied Neutral Somewhat satisfied Very satisfied
Any additional comments about your Funeral Home website? What can we improve?

Regarding your Cremation Arrangement website, how satisfied are you with the website itself?*
Very unsatisfied Somewhat unsatisfied Neutral Somewhat satisfied Very satisfied
Any additional comments about your Cremation Arrangement website? What can we improve?

Regarding your Funeral Home website hosting, how satisfied are you with the hosting and support?*
Very unsatisfied Somewhat unsatisfied Neutral Somewhat satisfied Very satisfied
Any additional comments about your Funeral Home website hosting and support? What can we improve?

Regarding your Cremation Arrangement website hosting, how satisfied are you with the hosting and support?*
Very unsatisfied Somewhat unsatisfied Neutral Somewhat satisfied Very satisfied
Any additional comments about your Cremation Arrangement website hosting and support? What can we improve?

Regarding your Google Ads adverting, how satisfied are you with our management service?*
Very unsatisfied Somewhat unsatisfied Neutral Somewhat satisfied Very satisfied
Any additional comments about our Google Ads management service? What can we improve?

Regarding your Search Engine Optimization and Reputation Management services, how satisfied are you with our management service?*
Very unsatisfied Somewhat unsatisfied Neutral Somewhat satisfied Very satisfied
Any additional comments about our Search Engine Optimization and Reputation Management services? What can we improve?

Are they any marketing services that you wished that we offered?

We are considering adding or improving these services, please check the ones that you would like to receive more information about.
- Online Reviews promotion & management
- Google My Business account management
- Social Media posting
- Facebook Ads management
- Video Ads for YouTube
- Banner Ads management for Brand Building
- Banner Ads management for Preneed
- More detailed reporting for SEO, Analytics, Google Ads and Social Media
- Dashboard to see all stats in 1 place
- Higher commission floral sales

What Funeral Software / Case Management system do you use?*
- Continental Computer
- CRaKN
- FDMS
- Funeral Director's Resource (Osiris)
- FuneralTech
- Gather
- Halcyon
- HMIS Cafe
- Mortware
- Osiris Software
- Passare
- Smart Director
- SRS Computing
- WebSuite - FrontRunner
- We currently don't use funeral software
We are creating an API that would connect our websites to our clients' management systems to reduce duplication of services.

Are there any other comments that you would like to share?

Thank you for completing the survey. Please select your free gift:
- Free Marketing Plan Strategy Session
- Free Access to Funeral Home Business Valuation Calculator
- Free Online Reviews Analysis

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