Most Funeral Home Websites Don’t Work As A Tool To Make Arrangements – And Take Payments
Most funeral home websites are meant for the public as a whole with some elements that softly compel prospects into client families. Our remote arrangement websites give you an online resource portal that is 100% arrangement focused.
It contains the Arrangement Agenda, Services Choices Worksheet, Vital Statistics Form, Virtual Selection Room, Forms Download, Payment Center plus any additional content pages that you want to provide to assist in the arrangement process.
Another difference is that you receive 100% of the revenue through the website – only less the credit card fee – compared to other websites and funeral portals that take a cut on all transactions.
Do You Have Client Families That Want To Stay At Home or Have Staff That What To Work From Home?
During this time when client families don’t want to come into the funeral home to make arrangement – this online resource will allow you or your funeral directors will let you to guide the family through every step of the arrangement process – the complete arrangement. Also, if you have staff that want to stay at home, they can easily conduct the arrangement from their home with just a phone and a computer with Internet access.
Other Funeral Home Owners Like You Love It
One client stated, “We served this family back in 2012 when the spouse passed away. This time they just selected a $10,000 funeral online. I asked them how the experience was and they said it was great, it was very thorough in discussion and what we had online was great.”
Another client stated, “We have used the remote arrangement website 6 times on Day 1 – both at-need and pre-need – and the response from families is excellent. This is precisely the tool we need now (and should have had before now). This is Day 4 and as we develop our presentation to families, this will be a game changer to help us through these next few months.”
Are You Thinking That You Could Just Make Arrangements Over The Phone And Email OR Are You Considering Other Options?
If you are thinking that you will just make arrangements over the phone, you are going to miss out on the opportunity to present and explain all options as this is hard enough in person, and will be harder remotely.
Trying arrangements with webcams is only going to add complexity to the process and take away from the purpose of making a complete arrangement – not messing with camera set ups and worrying about what is in the background for both parties.
There are other solutions that are attempting to solve the same issue but they could be taking the focus away from the arrangement itself with a focus on their technology or their process – not using your process.
The COVID-19 Pandemic Is Making Funeral Homes Adapt Their Arrangement Process
The government and health authorities are restricting gatherings of more than 10 people and discouraging face-to-face interactions.
Your Arrangement Process Needs To Adapt Now
With families wanting to socially-distance themselves and with some staff wanting or needing to stay at home, a quick and inexpensive solution is needed to assist funeral directors in making remote arrangements – while maintaining (or improving) the quality of the arrangement.
With this remote website – together with the supporting templates and content, funeral directors will be insured to – as John McQueen like to say – present every option… to every family… every time.
I Am A Funeral Director Like You
As a 4th generation funeral director with 30 years experience, I have conducted over 1,000 at-need arrangements and over 1,500 pre-need arrangements.
With my marketing agency, Funeral Results Marketing, I have developed over 100 funeral home websites including dozens of Cremation Arrangement Websites – all individualized for the client’s arrangement process – so I know the mechanics of the arrangement process inside and out.
How Does The Arrangement Process Work With A Remote Arrangement Website?
I have created an additional process that your funeral directors would apply to your regular arrangement process. We have also included additional templates and an email script for you to send to the client family before the arrangement (they will be more prepared for the arrangement than normal).
At the stated time, you call the client family, lead them to the Start Here page if they are not there already and work through the arrangement almost as normal – just with the aid of the website and resources. At the end, when they have made their selections, you can direct them to a secure payment page or make other offline arrangements if desired.
Get LIVE Within 3 Days
If you are ready to get started, just follow these steps:
- Click the registration link to initiate the development process
- Complete the basic onboarding form to provide us with your initial information
- Receive 5 emails asking for specific items to build your remote arrangement website
- Respond to these emails individually to ensure that the information is contained in the specific phase
- Schedule 2 quick meetings – 1 introductory meeting & 1 launch meeting
What Do You Have To Lose?
Like with all of our products and services, we offer a 100% satisfaction guarantee – as the name says – Funeral Results Marketing.
For an investment of $995, you receive a website that you own – not lease – and hosting is included for 6 months.